Refund policy
Your satisfaction matters to us.
Learn when refunds are available and how to request one.
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- Refund policy
Effective Date: August 3, 2026
Customer satisfaction is important to us.
Because our services are provided digitally, refunds are subject to the following conditions.
Refund Eligibility
Refund requests may be submitted within 7 days of the original purchase.
Refunds may be approved if:
- The purchased service has not yet been substantially delivered.
- A technical issue prevented access to the service.
- A duplicate payment was made.
Non-Refundable Situations
Refunds are generally not available for:
- Services that have already been completed.
- Subscription renewal payments.
- Change of mind after service delivery.
- Violations of our Terms & Conditions.
Subscription Cancellation
You may cancel your subscription at any time.
Cancellation will prevent future recurring payments but does not automatically qualify previous payments for a refund.
Contact
To request a refund, please contact:
Email: contact@scalenter.com
Refund requests are generally reviewed within five business days.